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Beware of phishing attacks, Ledger will never ask for the 24 words of
your recovery phrase. Never share them.
Learn more
HELLO, HOW CAN WE HELP?
If you're experiencing any issues or have concerns regarding your crypto wallet, our customer service team is here to assist you. Please fill out the form below with as much detail as possible so we can quickly and efficiently resolve your problem.
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Introducing Ledger Recover
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Ledger Live
THE CRYPTO APP
FOR SELF-CUSTODIANS
Buy crypto
Buy Bitcoin,
Ethereum,
and more cryptocurrencies using credit/debit card or bank
transfer.
A hardware wallet is a cryptocurrency wallet which stores the
user's private keys (critical piece of information used to
authorise outgoing transactions on the blockchain network) in a
secure hardware device. The main principle behind hardware
wallets is to provide full isolation between the private keys
and your easy-to-hack computer or smartphone.
At Ledger we are developing hardware wallet technology that
provides the highest level of security for crypto assets. Our
products combine a Secure Element and a proprietary OS designed
specifically to protect your assets. Ledger hardware wallets
empower you with the ownership and control of your private
keys.
“Ledger = peace of mind. I'm sure some of us know that
unsettling feeling when you know you need a Ledger but haven't
quite organized yourself to get it sorted. If I did it all
again, I'd start with having a Ledger.”
Janet Onagah
@Janet_Oganah
"I got hacked in January and lost 1000s worth of NFTs. I felt
disgusted, lost, and willing to quit. Until my friend told me
he's ordering a Ledger. So, we bought the duo deal. Since
then, I've been sleeping."
PrimeNic.eth
@primenic_eth
“I use multiple Ledgers. Different colours = different
uses.Public Wallet. Never touch long term storage. Day to day
fund holdings. A back up just in case.”
winny.eth
@winnyeth
"I have 3 Ledgers. Hot Wallet: minting/drawings etc. Main
wallet: store most NFTs. Vault wallet: cold storage of
crypto."
2160
@rekt2160
“I have 5 Ledger total. My personal NFT bag. 1 for testing.
And 1 for each of my 3 daughters.”
Fanzo 🧢 11.11.22
@iSocialFanz
"If I could, I would name my Ledger Hagrid. Cause it's the
keeper of my keys."
Petrica Butusina
@PetricaButusina
"My Ledger is already called "Stew". As it is the steward who
looks after my crypto & NFTs, so I can sleep at night."
Lkmland Crypto 💫
@LkmlandCrypto
"Ledger makes cold storage downright easy. My NFTs land
infinitely safer and I don’t have to feel as paranoid about
connecting to new smart contracts."
Matt Oney
@MattOney93
FAQ
Find answers to some of the most common questions.
Thinking about buying crypto or NFTs? You’ll need a
crypto wallet.
When you create a wallet, two keys are generated: a
private and a public key. The wallet stores your keys and
allows you to sign transactions, generate new addresses,
initiate transfers, track portfolio balances, manage your
crypto, and interact with dApps.
Crypto wallets come in many forms, from hardware wallets
like Ledger to mobile apps that you can download on your
phone or tablet.
The public key can be compared to a bank account number
that you can share with third parties to receive crypto
without worrying that your assets will be compromised.
The private key signs transactions and allows you to send
and receive crypto. It's crucial to keep your private keys
secure and secret. If anyone has access to them, they will
also have access to any crypto assets associated with
those keys.
A crypto wallet stores your private keys and gives you
access to your assets.
There are different types of crypto wallets, each with its
own benefits and drawbacks. Hot wallets
are connected to the internet and usually convenient to
use, however, they are also vulnerable to online attacks.
Examples include web-based, mobile, and desktop wallets.
With
cold wallets, your private keys are stored offline and out of reach
of online threats. Examples include paper and hardware
wallets.
Wallets can also be categorized as custodial or
non-custodial, depending on who holds the private keys.
Storing your crypto in a custodial wallet means that a
third party controls your private keys and, therefore,
your assets. In contrast, a non-custodial wallet allows
you to fully own and control your crypto.
Hot wallets store private keys on systems connected to the
internet, which makes them susceptible to online attacks.
Keeping your crypto on an exchange means you have no true
ownership or control over it. If the exchange files for
bankruptcy or pauses withdrawals, you lose access to your
funds.
Hardware wallets store your private keys offline, giving
you full control and enhanced security. Even if you
misplace or lose your hardware wallet, you can get a new
one and use your Secret Recovery Phrase to access your
assets.
Ready to get started? Here are the steps for getting your
crypto wallet:
Get a
Ledger hardware wallet. It stores your private keys in a secure, offline
environment giving you peace of mind and complete
control over your assets. All Ledger wallets are
powered by an industry-leading Secure Element chip,
together with Ledger's proprietary OS that protects
your crypto & NFTs from sophisticated hacks.
Pair your Ledger wallet with the
Ledger Live app
to easily send, receive and grow crypto, keep track of
your portfolio, and securely access a range of dApps
and Web3 services. All in one place.
Add crypto to your Ledger wallet. Ledger has
partnered with leading third-party providers so that
you can securely buy, swap, and grow your crypto
through the Ledger Live app. Your crypto will be sent
to the safety of your Ledger hardware wallet.
Thinking about buying crypto or NFTs? You’ll need a
crypto wallet.
When you create a wallet, two keys are generated: a private
and a public key. The wallet stores your keys and allows you
to sign transactions, generate new addresses, initiate
transfers, track portfolio balances, manage your crypto, and
interact with dApps.
Crypto wallets come in many forms, from hardware wallets like
Ledger to mobile apps that you can download on your phone or
tablet.
The public key can be compared to a bank account number that
you can share with third parties to receive crypto without
worrying that your assets will be compromised.
The private key signs transactions and allows you to send and
receive crypto. It's crucial to keep your private keys secure
and secret. If anyone has access to them, they will also have
access to any crypto assets associated with those keys.
A crypto wallet stores your private keys and gives you access
to your assets.
There are different types of crypto wallets, each with its own
benefits and drawbacks. Hot wallets
are connected to the internet and usually convenient to use,
however, they are also vulnerable to online attacks. Examples
include web-based, mobile, and desktop wallets. With
cold wallets, your private keys are stored offline and out of reach of
online threats. Examples include paper and hardware wallets.
Wallets can also be categorized as custodial or non-custodial,
depending on who holds the private keys. Storing your crypto
in a custodial wallet means that a third party controls your
private keys and, therefore, your assets. In contrast, a
non-custodial wallet allows you to fully own and control your
crypto.
Hot wallets store private keys on systems connected to the
internet, which makes them susceptible to online attacks.
Keeping your crypto on an exchange means you have no true
ownership or control over it. If the exchange files for
bankruptcy or pauses withdrawals, you lose access to your
funds.
Hardware wallets store your private keys offline, giving you
full control and enhanced security. Even if you misplace or
lose your hardware wallet, you can get a new one and use your
Secret Recovery Phrase to access your assets.
Ready to get started? Here are the steps for getting your
crypto wallet:
Get a
Ledger hardware wallet. It stores your private keys in a secure, offline
environment giving you peace of mind and complete control
over your assets. All Ledger wallets are powered by an
industry-leading Secure Element chip, together with
Ledger's proprietary OS that protects your crypto &
NFTs from sophisticated hacks.
Pair your Ledger wallet with the
Ledger Live app
to easily send, receive and grow crypto, keep track of
your portfolio, and securely access a range of dApps and
Web3 services. All in one place.
Add crypto to your Ledger wallet. Ledger has partnered
with leading third-party providers so that you can
securely buy, swap, and grow your crypto through the
Ledger Live app. Your crypto will be sent to the safety of
your Ledger hardware wallet.
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